Privacy Policy

Effective date: September 2, 2026

1. Who is responsible for your information

Shandong Riman Machinery Equipment Co., Ltd. (Chinese legal name: 山东瑞曼机械设备有限公司) operates CNC GROUP and this website. We are responsible for the personal information collected through this website and our Google lead forms.

Registered / business address:
Office 1, Workshop 7, Jinyu Logistics Park, Jianshe North Road, Liying Subdistrict, Rencheng District, Jining City, Shandong Province, China.

Privacy and data-request email: tristan.huang@cncgroup.cn

2. Information we collect

When you request a quote, contact us, or submit a Google lead form, we may collect your name, business email, company, phone or WhatsApp number, country or region, product interest, technical requirements, and the contents of your message.

To operate and protect the website and measure advertising performance, we may also collect limited technical and attribution data, such as the page you used, referrer, UTM parameters, Google advertising click identifiers, browser or device information, a hashed security signal, and the record that you acknowledged this policy. We do not intentionally include form-field personal information in Google advertising event payloads.

3. Why we use your information

We use information to respond to your inquiry, evaluate machine requirements, prepare quotations and technical discussions, manage the business relationship, secure and improve the website, prevent abuse, and measure the performance of our marketing. We may send follow-up communications related to your inquiry. Where marketing consent is required by applicable law, we will rely on that consent; you may opt out of marketing communications at any time.

4. Legal bases where they apply

Where privacy laws such as the GDPR apply, we process information because you ask us to take steps in connection with a potential business relationship, because it is in our legitimate interests to operate, secure and improve our B2B services, to meet legal obligations, or with your consent where consent is required.

5. Service providers and Google lead forms

We may share information with providers that help us host the website, manage inquiries, provide email or communications, protect the site, and measure advertising. These providers may process information only to provide their services to us and subject to appropriate safeguards.

If you submit a Google lead form, Google also processes the information you provide under its own privacy terms. We use the lead to respond to the request and manage the related business opportunity.

6. International transfers

Our operations are based in China and our service providers may operate in other countries. Your information may therefore be transferred to and processed in China or another country that may have data-protection rules different from those in your location. We take reasonable steps to use appropriate safeguards where required.

7. Retention

We keep inquiry and related business information for as long as reasonably necessary to respond to the inquiry, maintain business and security records, resolve disputes, and meet legal obligations. We then delete or anonymize it when it is no longer needed.

8. Your choices and requests

Depending on applicable law, you may request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information, or ask for a copy or portability where available. To make a request, email tristan.huang@cncgroup.cn with enough information for us to verify and process it. You may also withdraw consent where processing is based on consent.

9. Cookies and advertising measurement

We use Google Tag Manager to operate Google Analytics and Google Ads measurement on the website. These technologies may use cookies or similar technologies to understand site use and advertising performance. You can manage cookies through your browser settings. Google may process information under its own policies.

10. Security and updates

We use reasonable organizational and technical measures to protect information. No internet transmission or storage system is completely secure. We may update this policy when our practices or legal requirements change; the effective date above shows the latest version.